Carpet Care Guide

Doormats are your little helpers, because they can remove more than 60% of the dirt from your shoes before you even step into your home.

Give them a good shake regularly to get rid of loose dirt.

Just make sure that if you use an inside doormat on a smooth floor, you check that it doesn't have a rubber backing, as some rubbers could leave a bit of a stain.

It's only natural for your carpet to look a little flat after a while, especially with a busy family. But don't worry, there are things you can do to help.

Prevention is better than cure. Try changing the position of your furniture now and again. You can also use an old trick of vacuuming against the pile! This will lift the pile like magic, to ensure your carpet looks a little fluffier.

Vacuuming regularly will keep your carpet looking fabulous. How often you should do it depends completely on how you use that room.

As a general rule, you should really get the vacuum out at least once a week. (Twice a week minimum for softer carpets). House dust can build up even in rooms that you don't use very much.

For softer, fluffier carpets we recommend vacuuming twice a week at minimum, to keep them looking their best.

Every now and then, you'll need to give your carpet some tender love and care with a professional deep clean.

We recommend Chem-Dry (chemdry.co.uk) who'll be happy to help.

If you fancy tackling this yourself, go for it! Just make sure you use a good quality cleaner and carefully follow the instructions on the package.

Be careful though, if this goes wrong, you could be left with a sticky, soapy residue in the fibres, which can mean the stain could be visible again.

Plus, if the carpet gets too wet, the pile could get distorted.

Loop pile carpet looks like this:

And if this is you, vacuum with a suction only head on your vacuum cleaner.

That's the one (without the beater brush) that looks like this:

Cut pile carpet looks like this:

And if this is your style, make sure you use a beater brush head on your vacuum cleaner.

And that looks like this:

All our carpets are delivered on tubes, to keep them stable and prevent damage. Sometimes this can leave a small pressure mark, that looks like a small line about 50cm from the end of the roll. But you don't need to worry about it. It's not a fault and it'll disappear within a couple of weeks.