The Most Trusted Flooring Retailer Nationwide

A message from our CEO 

“I just want to say a huge thank you to everyone who has taken the time to leave us a review on Trustpilot, which has helped us to achieve our amazing ‘excellent’ rating. 

Since 2015, our mission has been to make shopping for new flooring exciting and fun – something we like to we call ‘The Tapi Difference’. We’ve also made it as easy as possible to shop with Tapi. There are now 220 stores throughout mainland UK and 230 mobile showrooms driving up, down, and around the country, so we’re always around the corner! 

As we’ve grown over the past 10 years, adding more shops and more flooring collections, resulting in more customers and more reviews, there’s that worry we'll let our standards and quality slip. So, I’m really pleased that our brilliant team have continued to provide that same level of service and maintain our top rating, showing why we’re the best at what we do. And when anyone has flagged an experience that’s below what we expect, it's all hands on deck to try to put it right as soon as possible. 

Whether you’re a loyal Tapi customer or it’s your first time shopping with us, you can expect outstanding service every step of the way from the most trusted flooring retailer nationwide.” 

Jeevan Karir 

Source: Trustpilot,  Date: October 2025 

Tapi has the most 4 and 5-star reviews out of the the main UK flooring retailers including UK Flooring Direct, Flooring Superstore, and United Carpets & Beds. Carpetright went into administration in 2024 and is now owned by Tapi, who manage the 5 remaining stores. At present, Tapi has 220 stores and 230 mobile showrooms, whereas Flooring Superstore and United Carpets & Beds have 50 and 57 stores respectively, which means Tapi has the widest coverage nationwide.