We make inspiring flooring reassuringly simple

We can absolutely help with fitting your new Tapi flooring. Our skilled fitting partners are able to fit a variety of flooring such as carpet, luxury vinyl tiles, laminate, vinyl flooring, underlay and accessories, anywhere in your home. Whether you want carpet on your stairs or laminate in your living room, they can do it all! Fitting is an additional service that's paid directly to the fitting partner on the day of installation. Take a look at our fitting guide for more information, or please feel free to ask a member of Team Tapi in-store and they'll answer any questions you may have regarding our fitting service.

Yes! If you need us to move furniture out of your room(s) before fitting new flooring, we can help with that! In general, it’s best to get as much furniture out of the room as possible. If you've purchased the Delivery & Care Package, then our fitters will remove a reasonable amount of empty furniture from the room. If the furniture that needs to be removed is heavy or large and requires more than one person to lift it, please inform us when you're placing your order so we can make our fitting partners aware. In some circumstances, we may be able to offer a ‘room clearance’ service; if you require this, please ask in-store for more information on what this service entails. Please note, we're unable to move electrical or plumbed in items.

Once you’ve placed an order with us, we can arrange for our trusted and experienced fitting partners to take up your old flooring and remove it for you, too. There will be a charge for this uplift and removal service, payable to the fitter on the day of the fitting. The cost for uplifting and removing your old carpet and underlay varies, depending on how much old flooring needs to be removed and how easy it is to remove. We only offer this extra service to customers who’ve ordered new carpet or flooring with us. 

We can provide a quotation and order your flooring without a Home Visit if you have your own measurements available. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Where your choice of flooring is changing to a different type e.g. from carpet to laminate, we would again suggest you book a Home Visit. But if you feel this is unnecessary, we can proceed with the sizes we have been provided.

We keep our prices low by being transparent and not building hidden costs into the overall price of your flooring. That’s why, if you would like us to arrange delivery and fitting for you, you will need to purchase our Delivery & Care Package for £39.

The Tapi Delivery & Care Package includes:
- Preparing, packaging and delivering your new flooring.
- Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards.
- A complimentary tidy-up to ensure you can enjoy your new flooring right away!
- Removing any offcuts leftover from the installation. The fitters will do this on the day of fitting; they’ll return these back to the store and we'll dispose of them for you. If you want to keep these, please make your fitting partner aware.

Choosing our Delivery & Care package qualifies you for the 10-year fitting guarantee, which covers your flooring for 10 years from the invoice date.

Not at all. We want to offer you the flexibility of choosing who installs your new flooring. We really do recommend using a Tapi fitting partner and our measuring service, but if you plan to fit the carpet yourself or make your own arrangements, there's no need to purchase the Delivery & Care package. If you decide not to go for our Delivery & Care package, then you'll need to arrange for collection of your flooring or pay a delivery fee (from £25).