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Delivery & Care Package

Delivery & Care Package

From delivery to your door to hassle-free fitting, let us take care of everything!

Remember when you were a child and got to choose sweets from the pick ‘n mix selection? Ahhh, those were the days! It was a careful selection process where only your absolute favourites would be chosen to go in the paper bag, and every handful included just the ones you liked.

Buying new flooring from Tapi is a bit like being a kid in a sweet shop again. You can pick from our selection of additional services to create a tailored quote that's unique to you. It’s how we keep our prices low - there are no hidden costs built into the overall price of our flooring so you only pay for what you need. Therefore, if you need us to arrange delivery and fitting for you, you’ll need to purchase our Delivery & Care package. Please note: the Delivery & Care package isn't applicable to our Online Only / Direct to Home products.

What does the Delivery & Care Package include?

Our Delivery & Care Package does exactly what it says on the tin: we’ll deliver your flooring directly to your door, as well as take care of a few little other things to ensure your fitting is hassle-free.

The Tapi Delivery & Care Package includes:

  • Preparing, packaging, and delivering your new flooring.
  • Removing a reasonable amount of empty furniture and replacing them afterwards. (For larger items, please clarify in store so we can prepare the team in advance.)
  • A complimentary tidy-up to ensure you can enjoy your new flooring right away!
  • Removing any offcuts leftover from the installation. The fitters will do this on the day of fitting; they’ll return these back to the store and we'll dispose of them for you. (If you want to keep these, please make your fitting partner aware.)
  • A 10-year fitting guarantee.

How much is the Delivery & Care package?

Our Delivery & Care package costs £35, no matter where you are in the UK or how big your order is.

Do I have to get the Delivery & Care package?

Not at all! We want to offer you the flexibility of choosing who installs your new flooring. We recommend using one of our trusted Tapi fitting partners and our free measuring service, but if you’re planning to fit the carpet yourself or making your own arrangements then there's no need to purchase our Delivery & Care package. If this is the case, you'll need to arrange for collection of your flooring or pay a delivery charge of £20.