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Scoop up or scrape up solids, work from the edges to the centre of the stain.
Blot up
Blot up the spill with a white towel or tissue paper. Working from the outside in.
Apply a Carpet Cleaner
Apply a carpet cleaner, suitable for your fibre type, to a white cloth and blot the
area.
Do not scrub and do not apply carpet cleaner direct to the carpet.
Pre-test
Before applying any cleaning agent pre-test it on an inconspicuous area of the
carpet.
Repeat
Repeat with clean water to remove any residue and repeat until
cleaning agent is removed.
Dry
Dry the area with a white cloth or towel.
Vacuum
Vacuum the area once it is dry.
Spill Type
Carpet Type
Step 1
Step 2
Step 3
Step 4
Bleach
All
5
Blood
All
2
6
9
13
Burn/Scorch Marks
Synthetic
19
1
Burn/Scorch Marks
Wool
15
1
Butter and Cream
All
3
7
11
13
Candle Wax
Synthetic
20
21
7
13
Candle Wax
Wool
16
17
7
13
Chewing Gum
Synthetic
4
21
7
11
Chewing Gum
Wool
4
17
7
11
Chocolate
All
3
7
11
13
Coffee
All
2
7
12
13
Cola
All
2
7
11
13
Cordial Drinks
All
2
7
12
11
Dirt Soil Mud
All
1
8
12
Emulsion Paint
All
3
6
12
13
Faeces
All
3
9
11
13
Felt Tip Pen
All
7
12
11
13
Fruit Juice
All
2
7
12
13
Glue Adhesive
Synthetic
21
17
13
Glue Adhesive
Wool
18
12
12
13
Gravy Sauces
All
3
7
11
13
Ink Ball Point
Synthetic
21
12
7
11
Ink Ball Point
Wool
17
12
7
11
Ink (Fountain)
All
2
6
7
11
Metal Polish
All
2
7
11
13
Mustard
All
3
7
11
13
Nail Varnish
Synthetic
21
12
13
Nail Varnish
Wool
18
12
13
Oil and Grease
Synthetic
2
21
12
13
Oil and Grease
Wool
2
17
12
13
Paint (Oil)
Synthetic
3
21
12
11
Paint (Oil)
Wool
3
17
12
11
Rust Radiator Fluid
All
5
Shoe Polish
All
1
5
Scoot/Pollen
All
14
2
Tar
Synthetic
3
21
12
13
Tar
Wool
3
17
12
13
Tea
All
2
7
12
11
Urine
All
2
9
11
13
Vomit
All
3
9
11
13
Wine
All
2
3
11
13
Vacuum clean thoroughly (when dry).
Blot up as much as possible using a clean white cloth or paper towel.
Scoop up as much as you can with a spoon then blot spot with a paper towel.
Freeze with ice cubes in a plastic bag or use specialist gum remover and scrape.
You need a professional cleaner.
Apply water to a white cloth and blot. Repeat until no more stain transfer.
Apply a suitable spot cleaner to a white cloth and blot and repeat. Pay
extra attention to woollen carpets.
Apply a suitable carpet shampoo. Pay extra attention to woollen carpets
and follow instructions.
Apply a suitable pet stain remover to a damp cloth and blot. Pay extra
attention to woollen carpets.
Carefully apply surgical spirit to the stain, leave for 5 mins and blot.
Repeat the blotting with water to remove residues.
Blot with white cloth and repeat applications and blotting if necessary
Dry the treated area with a white cloth and, using your hand or a super soft
bristle brush, align the pile to one direction.
Place sticky tape on top and peel back and repeat.
Rub gently with a coin and brush off.
Place brown paper on spot, and heat with iron on low heat.
Apply white spirit to the stain carefully, leave for 5 mins and blot.
Carefully apply acetone to the stain, leave for 5 mins and blot.
Burn marks are not repairable, if small burn, ends could be trimmed. If larger
areas, it might have to be replaced with saved waste.
Lightly spray area with water, heat up with hair dryer, never an iron, blot up
wax.
Apply small amount of dry cleaning solvent to a white cloth, blot. Do not wet
backing. Blot dry and repeat if required.
Repeat the blotting with water to remove residues.
Carpet care for those 'Whoopsy Daisy' Moments!
(for all carpet types)
Scoop Up or Scrape Up
Scoop up or scrape up solids, work from the edges to the centre of the stain.
Blot up
Blot up the spill with a white towel or tissue paper. Working from the outside in.
Apply a Carpet Cleaner
Apply a carpet cleaner, suitable for your fibre type, to a white cloth and blot the
area.
Do not scrub and do not apply carpet cleaner direct to the carpet.
Pre-test
Before applying any cleaning agent pre-test it on an inconspicuous area of the
carpet.
Repeat
Repeat with clean water to remove any residue and repeat until
cleaning agent is removed.
Dry
Dry the area with a white cloth or towel.
Vacuum
Vacuum the area once it is dry.
KEEP CALM AND FOLLOW THESE SIMPLE STEPS
Spill Type
Carpet Type
Step 1
Step 2
Step 3
Step 4
Bleach
All
5
Blood
All
2
6
9
13
Burn/Scorch Marks
Synthetic
19
1
Burn/Scorch Marks
Wool
15
1
Butter and Cream
All
3
7
11
13
Candle Wax
Synthetic
20
21
7
13
Candle Wax
Wool
16
17
7
13
Chewing Gum
Synthetic
4
21
7
11
Chewing Gum
Wool
4
17
7
11
Chocolate
All
3
7
11
13
Coffee
All
2
7
12
13
Cola
All
2
7
11
13
Cordial Drinks
All
2
7
12
11
Dirt Soil Mud
All
1
8
12
Emulsion Paint
All
3
6
12
13
Faeces
All
3
9
11
13
Felt Tip Pen
All
7
12
11
13
Fruit Juice
All
2
7
12
13
Glue Adhesive
Synthetic
21
17
13
Glue Adhesive
Wool
18
12
12
13
Gravy Sauces
All
3
7
11
13
Ink Ball Point
Synthetic
21
12
7
11
Ink Ball Point
Wool
17
12
7
11
Ink (Fountain)
All
2
6
7
11
Metal Polish
All
2
7
11
13
Mustard
All
3
7
11
13
Nail Varnish
Synthetic
21
12
13
Nail Varnish
Wool
18
12
13
Oil and Grease
Synthetic
2
21
12
13
Oil and Grease
Wool
2
17
12
13
Paint (Oil)
Synthetic
3
21
12
11
Paint (Oil)
Wool
3
17
12
11
Rust Radiator Fluid
All
5
Shoe Polish
All
1
5
Scoot/Pollen
All
14
2
Tar
Synthetic
3
21
12
13
Tar
Wool
3
17
12
13
Tea
All
2
7
12
11
Urine
All
2
9
11
13
Vomit
All
3
9
11
13
Wine
All
2
3
11
13
Vacuum clean thoroughly (when dry).
Blot up as much as possible using a clean white cloth or paper towel.
Scoop up as much as you can with a spoon then blot spot with a paper towel.
Freeze with ice cubes in a plastic bag or use specialist gum remover and scrape.
You need a professional cleaner.
Apply water to a white cloth and blot. Repeat until no more stain transfer.
Apply a suitable spot cleaner to a white cloth and blot and repeat. Pay
extra attention to woollen carpets.
Apply a suitable carpet shampoo. Pay extra attention to woollen carpets
and follow instructions.
Apply a suitable pet stain remover to a damp cloth and blot. Pay extra
attention to woollen carpets.
Carefully apply surgical spirit to the stain, leave for 5 mins and blot.
Repeat the blotting with water to remove residues.
Blot with white cloth and repeat applications and blotting if necessary
Dry the treated area with a white cloth and, using your hand or a super soft
bristle brush, align the pile to one direction.
Place sticky tape on top and peel back and repeat.
Rub gently with a coin and brush off.
Place brown paper on spot, and heat with iron on low heat.
Apply white spirit to the stain carefully, leave for 5 mins and blot.
Carefully apply acetone to the stain, leave for 5 mins and blot.
Burn marks are not repairable, if small burn, ends could be trimmed. If larger
areas, it might have to be replaced with saved waste.
Lightly spray area with water, heat up with hair dryer, never an iron, blot up
wax.
Apply small amount of dry cleaning solvent to a white cloth, blot. Do not wet
backing. Blot dry and repeat if required.
Repeat the blotting with water to remove residues.
Carpet care for those 'Whoopsy Daisy' Moments!
(for all carpet types)
Scoop Up or Scrape Up
Scoop up or scrape up solids, work from the edges to the centre of the stain.
Blot up
Blot up the spill with a white towel or tissue paper. Working from the outside in.
Apply a Carpet Cleaner
Apply a carpet cleaner, suitable for your fibre type, to a white cloth and blot the area.
Do not scrub and do not apply carpet cleaner direct to the carpet.
Pre-test
Before applying any cleaning agent pre-test it on an inconspicuous area of the carpet.
Repeat
Repeat with clean water to remove any residue and repeat until
cleaning agent is removed.
Dry
Dry the area with a white cloth or towel.
Vacuum
Vacuum the area once it is dry.
KEEP CALM AND FOLLOW THESE SIMPLE STEPS
Spill Type
Carpet Type
Step 1
Step 2
Step 3
Step 4
Bleach
All
5
Blood
All
2
6
9
13
Burn/Scorch Marks
Synthetic
19
1
Burn/Scorch Marks
Wool
15
1
Butter and Cream
All
3
7
11
13
Candle Wax
Synthetic
20
21
7
13
Candle Wax
Wool
16
17
7
13
Chewing Gum
Synthetic
4
21
7
11
Chewing Gum
Wool
4
17
7
11
Chocolate
All
3
7
11
13
Coffee
All
2
7
12
13
Cola
All
2
7
11
13
Cordial Drinks
All
2
7
12
11
Dirt Soil Mud
All
1
8
12
Emulsion Paint
All
3
6
12
13
Faeces
All
3
9
11
13
Felt Tip Pen
All
7
12
11
13
Fruit Juice
All
2
7
12
13
Glue Adhesive
Synthetic
21
17
13
Glue Adhesive
Wool
18
12
12
13
Gravy Sauces
All
3
7
11
13
Ink Ball Point
Synthetic
21
12
7
11
Ink Ball Point
Wool
17
12
7
11
Ink (Fountain)
All
2
6
7
11
Metal Polish
All
2
7
11
13
Mustard
All
3
7
11
13
Nail Varnish
Synthetic
21
12
13
Nail Varnish
Wool
18
12
13
Oil and Grease
Synthetic
2
21
12
13
Oil and Grease
Wool
2
17
12
13
Paint (Oil)
Synthetic
3
21
12
11
Paint (Oil)
Wool
3
17
12
11
Rust Radiator Fluid
All
5
Shoe Polish
All
1
5
Scoot/Pollen
All
14
2
Tar
Synthetic
3
21
12
13
Tar
Wool
3
17
12
13
Tea
All
2
7
12
11
Urine
All
2
9
11
13
Vomit
All
3
9
11
13
Wine
All
2
3
11
13
Vacuum clean thoroughly (when dry).
Blot up as much as possible using a clean white cloth or paper towel.
Scoop up as much as you can with a spoon then blot spot with a paper towel.
Freeze with ice cubes in a plastic bag or use specialist gum remover and scrape.
You need a professional cleaner.
Apply water to a white cloth and blot. Repeat until no more stain transfer.
Apply a suitable spot cleaner to a white cloth and blot and repeat. Pay extra
attention to woollen carpets.
Apply a suitable carpet shampoo. Pay extra attention to woollen carpets and
follow instructions.
Apply a suitable pet stain remover to a damp cloth and blot. Pay extra attention
to woollen carpets.
Carefully apply surgical spirit to the stain, leave for 5 mins and blot.
Repeat the blotting with water to remove residues.
Blot with white cloth and repeat applications and blotting if necessary
Dry the treated area with a white cloth and, using your hand or a super soft bristle
brush, align the pile to one direction.
Place sticky tape on top and peel back and repeat.
Rub gently with a coin and brush off.
Place brown paper on spot, and heat with iron on low heat.
Apply white spirit to the stain carefully, leave for 5 mins and blot.
Carefully apply acetone to the stain, leave for 5 mins and blot.
Burn marks are not repairable, if small burn, ends could be trimmed. If larger areas, it
might have to be replaced with saved waste.
Lightly spray area with water, heat up with hair dryer, never an iron, blot up wax.
Apply small amount of dry cleaning solvent to a white cloth, blot. Do not wet backing.
Blot dry and repeat if required.
Repeat the blotting with water to remove residues.
CARPET CARE FOR THOSE 'whoopsy daisy' MOMENTS!
Scroll through to see our easy step-by-step guide
Scoop up or scrape up
Scoop up or scrape up solids, work from the edges to
the centre of the stain.
BLOT UP
Blot up the spill with a white towel or tissue paper.
Working from the outside in.
APPLY A CARPET CLEANER
Apply a carpet cleaner, suitable for your fabric type,
to a white cloth and blot the area. Do not scrub and do not apply carpet
cleaner directly to the carpet.
PRE-TEST
Before applying any cleaning agent pre-test it on an
inconspicuous area of the carpet.
REPEAT
Repeat with clean water to remove any residue and
repeat until cleaning agent is removed.
DRY
Dry the area with a white cloth or towel.
VACUUM
Vacuum the area once it is dry.
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