We can absolutely help to arrange fitting for your new Tapi flooring. Professional independent fitters are able to fit a variety of flooring such as carpet, luxury vinyl tiles, laminate, vinyl flooring, underlay and accessories, anywhere in your home. Whether you want carpet on your stairs or laminate in your living room, they can do it all! Fitting is an additional service that's paid directly to the fitter on the day of installation. Take a look at our fitting guide for more information, or please feel free to ask a member of Team Tapi in-store and they'll answer any questions you may have regarding our fitting service.

Do you move furniture out of the room before fitting new flooring?

Yes! If you need the fitters to move furniture out of your room(s) before fitting new flooring, that can be arranged! In general, it’s best to get as much furniture out of the room as possible. If you've purchased the Delivery & Care Package, then the fitters will remove a reasonable amount of empty furniture from the room. If the furniture that needs to be removed is heavy or large and requires more than one person to lift it, please inform us when you're placing your order so we can make the fitters aware. In some circumstances, we may be able to offer a ‘room clearance’ service; if you require this, please ask in-store for more information on what this service entails. Please note, the fitters are unable to move electrical or plumbed in items.

Will you uplift and remove my old flooring?

Once you’ve placed an order with us, we can arrange for a professional independent fitter to take up your old flooring and remove it for you, too. There will be a charge for this uplift and removal service, payable to the fitter on the day of the fitting. The cost for uplifting and removing your old carpet and underlay varies, depending on how much old flooring needs to be removed and how easy it is to remove. We only offer this extra service to customers who’ve ordered new carpet or flooring with us.

I’ve measured my flooring myself or have the measurements available, do I still need a Home Visit?

We can provide a quotation and order your flooring without a Home Visit if you have your own measurements available. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Where your choice of flooring is changing to a different type e.g. from carpet to laminate, we would again suggest you book a Home Visit. But if you feel this is unnecessary, we can proceed with the sizes we have been provided.

What is the Delivery & Care package?

We keep our prices low by being transparent and not building hidden costs into the overall price of your flooring. That’s why, if you would like us to arrange delivery and fitting for you, you will need to purchase our Delivery & Care Package for £39.The Tapi Delivery & Care Package includes:- Preparing, packaging and delivering your new flooring.- Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards.- A complimentary tidy-up to ensure you can enjoy your new flooring right away!- Removing any offcuts leftover from the installation. The fitters will do this on the day of fitting; they’ll return these back to the store and we'll dispose of them for you. If you want to keep these, please make the fitter aware.- 8 weeks of storage from the point of order.

Do I have to purchase the Delivery and Care package?

Not at all! We want to offer you the flexibility of choosing who installs your new flooring. We recommend letting us arrange fitting with a professional independent fitter, but if you plan to fit the carpet yourself or make your own arrangements, there's no need to purchase the Delivery & Care package. If you decide not to go for our Delivery & Care package, then you'll need to arrange for collection of your flooring or pay a delivery fee (from £25).

What is the 10-Year Fitting Guarantee?

The 10-year fitting guarantee is available when your carpet is purchased together with underlay and accessories, and when your fitting service is arranged by us with a professional independent fitter. The carpet must stay in the original location and cannot be moved or tampered with, and should be maintained according to our recommendations as per the Tapi Care Guide. We'll guarantee your satisfaction for 10 years from the date on your invoice. Please keep your receipt for proof of purchase.

I’m not sure if my subfloor is suitable, can you help with that?

Yes, we can. The professional independent fitters we use offer a huge choice of services to help prepare your bare flooring to ensure a perfect, worry-free finish. The Tapi estimators and home consultants will be able to point out any potential concerns that may need to be addressed prior to fitting as well as providing a quotation for the services if they have access to confirm the condition of your subfloor. Read our useful guide to find out how to tell if your subfloor needs replacing.

Do you offer additional fitting services?

From uplifting and removing your old flooring, to preparing your new subfloor with screed or ply board, the fitters can carry out a range of additional services if required. If you arrange to have your home measured before ordering, we can highlight any additional services you may need and discuss the options available. Many of the independent fitters we use will trim doors, but not all of them do, so please mention this to us if you need this service. We can arrange to uplift and dispose of your old flooring before laying your new flooring; however, this is an additional service which is added onto the fitting charge. We always advise customers to uplift their own flooring as it can become quite a messy job if you’ve had your flooring down for a long time!

Do you offer door trimming?

Many of the independent fitters we use offer door trimming as an additional service if it's needed, although they are unable to perform this task on fire doors for safety reasons. If you’re worried your new carpet might not fit with your current doors, please let a member of staff in-store know so we can advise you accordingly.

Where can I get a quote for fitting carpet, laminate, or vinyl flooring?

A member of Team Tapi will provide you with a quote for fitting your new flooring when discussing your flooring purchase. We're unable to provide a quote for fitting flooring not purchased from Tapi, and we don't fit or supply artificial grass.

How much does fitting cost?

Fitting costs have a number of varying factors such as the type of flooring, the location in which it will be fitted, and the size of the flooring being fitted. Here are the fitting costs: Carpet - £5.50 sqm Vinyl - £6.75 sqm Laminate - £15 sqm Click LVT - £15 sqm Dryback LVT - £17.50 sqm Engineered Wood - £26 sqm(This also includes a small fee for arranging the fitting with independent fitters. Minimum fitting costs also apply and rates are slightly higher inside the M25)It's best to get in contact with us directly to discuss your fitting quote either by emailing us at info@tapi.co.uk or just popping into your local store! Our fitting information page has more details.

I have a fitting confirmation but no time slot, what should I do?

Don't worry! The fitters will contact you either the day before or on the morning of your fitting to confirm your time slot. If you have any questions about your upcoming fitting, please contact your local Tapi store.

The Ideas Hub | Tapi Carpets & Floors

The Ideas Hub

Let your imagination run wild in our Ideas Hub, where you’ll find plenty of inspiration to help you create your dream flooring. Read more

Care guides

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Wondering how to get scratches out of laminate flooring without replacing the whole lot? Read our definitive guide to repairing scratches on laminate.

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If your carpet is looking a little worse for wear, there are plenty of small fixes you can do yourself. Learn how to repair carpet and patch up damage.

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What colours match with grey walls?

Are you looking to create a grey-coloured interior masterpiece? Discover complimentary colours and palettes to enhance the elegance of your grey walls.

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Picking the right hallway flooring can be tricky when you’re trying to find a balance between style and functionality - but we've got you covered.

Best flooring for stairs

Use this guide to pick the best flooring for your stairs, whether you like the traditional carpeted look or want to explore something different.

Wooden flooring ideas for a stylish living room

Popular and practical, we look at the different wooden floors for your living space.

How to make a small kitchen look bigger

From clever storage solutions to the right flooring choices, we provide practical tips and design ideas to maximise your kitchen space.

How to budget for new flooring

Creating a budget for new flooring has a lot more considerations than you might think! Check out our full guide for all our expert insights on building a budget for your dream flooring.

Upcycling your offcuts: how to use leftover flooring

If you have any leftover flooring from your latest project, we’ll show you how to use it to make something useful for your home.

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Do you rent your home? Do you want to add your own personal flair to your space? Check out our top tips for making a rented house feel like home in our latest guide.

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Accidents happen, so you can learn how to treat carpet burns on your skin effectively with our latest guide.

Victoria Austin

We helped DIY enthusiast Victoria Austin tackle the flooring in the final room of her home renovation - the utility.

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Interiors content creator Victoria Henderson elevates the staircase of her English country home with a timeless sisal stair runner carpet.

The Ideas Hub

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LVT vs Laminate

A Pop of Red Lookbook

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