I have experienced a delay

Delivery & Fitting Dates

Due to unprecedented demand and the effects of the pandemic which is affecting the speed of manufacture across both the UK and Europe, delivery dates provided will be guidelines only and in many cases, fitting dates will only be provided when your flooring has arrived in-store.  This will be dependent on the flooring selected and stock levels at our suppliers.  We are working closely with the manufacturers to ensure delays are avoided where possible.  Our automated email process, if you provide us with your email address at the point of purchase, will provide you with an update once your flooring has arrived in-store.  If you have any questions should a delay arise, we will endeavour to provide updated information as soon as we can.  

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