Find Samples
To add to your samples basket, simply navigate to a product you're interested in, select the colour you like and press the + icon on an empty sample slot.
We’re sorry to hear you’re experiencing some issues with your Tapi installation. We always aim to provide flooring you can enjoy for many years to come and we’ll do anything we can to ensure your flooring continues to bring you Tapiness.
Hopefully, you can find some information below relating to your issue, but please don’t hesitate to get in touch via the ‘Submit a Request’ button to engage with our Customer Support department.
Of course! The independent fitters we use offer a huge choice of additional services, and we can easily arrange these for you when you place your order with us. One of the most popular services at Tapi is our uplift and removal option, where we arrange for the fitters to take up your old flooring - and take it away too! Just ask for this service when you're ordering your new flooring at Tapi Carpets, and we'll give you a quote for this additional service and make arrangements if you're happy to go ahead. The cost for uplifting and removing your old carpet and underlay varies depending on how much old flooring needs to be removed and how easy it is to remove. The charge for this extra service is payable to the fitter on the day of fitting.
We're sorry to hear there's a problem with your flooring installation. Customer satisfaction is incredibly important to us and we want you to be 100% Tapi with your new floor, so if that's not the case, please get in touch by calling the Tapi store dealing with your order (the details can be found on your fitting confirmation email). Alternatively, tell us what's wrong via the Submit A Request button below and one of our Customer Support team will be in touch asap.
